I love the work that 23andMe is doing. I loved receiving my report and getting the service done for multiple family members. I wish there were even more ways to speak to a trained professional about the results.
After receiving the analysis, 23andMe should offer the opportunity to speak with a DNA / Medical / Somekind of professional that can help you interpret the results, point out things the casual reviewer might miss, and even look across multiple profiles to speak to the data even more.
Sure, the counter-argument would be to just make the website simpler and provide all the data anyway (and the website is already simple, great and very informative), but wouldn’t the chance to talk w/ someone be an even nicer add on.
Get yours done today.